A USA-based traffic control equipment manufacturer.
The customer required a relay that matched the specifications of their existing relay, used in the manufacture of a traffic cabinet.
After struggling with part shortages and unreasonable costs for the electronic component, the customer sought to find a reliable, reasonably priced alternative.
The customer was an existing client of Lantek who reached out for assistance in sourcing the alternative relay. Having already worked with Lantek, there was an established relationship with one of our Account Managers. Lantek had previously been supplying the existing relay to the customer, so was happy to find an accessible replacement when asked.
The Account Manager was able to work with their suppliers to cross reference and find a similar, drop-in replacement relay. This required a detailed comparison and matching-up of vital specifications to ensure compatibility.
After receiving the replacement option from Lantek Corporation, the customer confirmed it met their needs without requiring further adjustments.
Although the customer originally enquired about the relay due to shortages, it also became a cost saving for them. The customer is now paying around $10 less per piece, which amounts to a significant saving over the last few years.
By finding and sourcing a replacement part, Lantek was able to save the customer both time and money in their production, while also reinforcing strong client relationships.
This case study highlights our expertise in identifying and providing high-quality alternative components which fit customer needs. Lantek positions itself as a trusted and reliable partner through its strategic sourcing, and tailored services,.
Our skill in providing drop-in alternative components and significant cost savings underscores our proficiency in addressing similar issues faced by other businesses.
For businesses seeking a consistent supply of components while benefitting from cost savings, check out Lantek’s scheduled ordering service. This ensures fixed pricing and stock availability for up to 12 months, protecting against price increases and availability issues.
If you are struggling with finding replacement parts, or are in need of financially viable sourcing solutions, contact us now on +1 973-579-8100 or email sales@lantekcorp.com. Our team is here to provide tailored solutions for your sourcing challenges.
